“You may already know that 80% of people change their buying decision after reading a bad review online. And you may never know the review is there; you may not even know there was a problem, but you’re still losing a lot of customers,”
RepWarn is a reputation warning software that sends Real Time alerts to its members so they know someone is talking about them. Within seconds the entity being talked about on most social media networks can see what is being said and even have the option to click on the alert and will be directed to the comment page. “Can you imagine knowing what people are saying about you or your brand and being able to respond to that issue be it negative or good within seconds of it being published,” said Bayliss.
“Some of the features I was able to find are best described in this RepWarn Video, but I will list some here for our readers,” said Bayliss:
1. Be Able to Respond and deliver service to counter any negative reviews in real time.
2. Monitor a BRANDS, Products, Employees and even competitors.
3. If a company Knows about what people are saying, they can respond and deliver a service to correct a wrong and make a happy customer out of an angry one.
4. Alerts can be set as a Lead Generation Prospecting tool as well. Some could go on social media and ask friends “do you know a good realtor in any city,” and if that is a keyword being monitored then one could know before anyone else this person needs a realtor, and by clicking on the alert one would be taken directly to the page where that comment is so one could respond instantly.
Where does RepWarn find these comments about a person or business?
“Bayliss told me that RepWarn searches many sites but Facebook, Twitter, TripAdvisor, Yelp, YouTube, Blogs, Forums, Google+ and You Name it and RepWarn maybe searching there as well, places where conversations happen, where interaction happens and where people reach out using technology which are the places where customers can make or break a business.”
How can one best use this software for themselves and their business?
“Now, you could spend every waking moment searching the internet for every mention of your business. You could even try and optimize your sites, to attract them and HOPE you end up above your competitors Or, you could use RepWarn,” said Bayliss
RepWarn Features are:
RepWarn scans the web every 5 minutes
First to know when someone posts a review, good or bad
Receive an e-mail the instant RepWarn
Detects someone using a Brand name
Point and Click’ Simplicity
Setting up monitoring is as easy as 1,2, 3.
Direct links to the comment
Every e-mail includes a link straight to the
Conversation, so one can jump in and make sure a response is heard in real time
“With RepWarn’s targeted search algorithms, you’ll know everything people are saying about You, your company or your Brand wherever it’s being posted,” said Bayliss.
Can RepWarn be used to obtain more Sales?
Bayliss said, “One could set RepWarn as a lead generation tool – one could be able to have the links of people who are looking online for your product or service delivered to you right now.
Enter your search terms and hit ‘CREATE ALERT’ (actually, you could enter anything here – maybe you want to find out when people are looking for a business like yours, or what they’re saying about your competitors… with RepWarn, you can do it all).”
RepWarn scans the web – and keeps scanning. It’ll run a search 24 hours per day, 7 days per week. As soon as someone mentions a brand, keywords and phrases, it will be sent as an alert.
“In hospitality – reputation is everything.
At Saffire we hold the title as voted as the best luxury boutique in the world. That doesn’t come easily. Now with RepWarn, we are able to monitor and interact with any of our guests or media that are referencing the resort in any media on the web.” Said Justin King, General Manager, Saffire Hotel and Resort.